Terms and Conditions megawin — Complete Member Guide

Welcome to megawin, an online betting platform operated under a valid international licence. These terms and conditions constitute a legally binding agreement between you ("Member") and MegaWin ("Company", "we", "Platform"). They govern all aspects of your use of the website, services, and all products offered under the MegaWin brand, including the website megawin.bz and all related applications.

By accessing, registering, or using any part of the MegaWin platform — whether via a web browser, mobile app, or any other device — you expressly confirm that you have read, understood, and agree to be fully bound by these terms and conditions, without any exceptions or additional conditions on your part.

These terms and conditions should be read together with Privacy Policy and Responsible Gaming Guidelines ours, all of which together form the complete agreement between you and megawin. In the event of any conflict between these documents, these terms and conditions shall take precedence unless otherwise stated.

To register and use megawin's services, you must meet all of the following eligibility requirements at all times:

• Minimum age 18: You must be at least 18 years of age at the time of registration and throughout your use of the platform. MegaWin does not permit any underage individual to register or play under any circumstances.
• Individual persons only: Only individual persons may register an account. Corporate or partnership accounts are not permitted.
• Accurate information: All information you provide during registration and while using the platform must be truthful, accurate, current, and complete at all times.
• One account only: Each individual is permitted to hold only one active account at megawin. Registration of multiple accounts by the same individual is strictly prohibited.
• Play not restricted: You are not on any list of persons prohibited from playing by any relevant regulatory body or through a self-exclusion programme.

The megawin account registration process is designed to be simple and fast, yet remains subject to the following requirements:

• You are solely responsible for keeping your account username and password confidential and for not sharing them with any other party.
• Any activity carried out through your account will be considered as your own, unless you immediately report any unauthorised access to the megawin support team.
• Megawin reserves the right to reject any registration application from any individual without being required to provide a reason.
• Email or phone number verification is required to fully activate your account and access all platform features including deposits and withdrawals.
• You agree to promptly update your personal information whenever changes occur, including your email address, phone number, or payment details.

Identity verification (KYC) may be required before your first withdrawal is processed. Documents typically required include a valid copy of your national ID or passport and proof of current address. This process is in place to protect both you and the platform against fraud and money laundering.

Megawin accepts deposits via a range of secure Malaysian local payment methods fully integrated into our system. All transactions are conducted in Malaysian Ringgit (MYR).

• Accepted deposit methods: DuitNow, instant bank transfer (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), Touch 'n Go eWallet, GrabPay, and Boost.
• Minimum deposit limit: The minimum deposit amount is RM 30 per transaction, unless otherwise stated in a specific promotion.
• Processing time: Deposits via DuitNow and e-wallets are typically credited to your MegaWin account within 1 to 5 minutes. Bank transfers may take up to 30 minutes depending on your bank's system.
• No deposit fee: megawin does not charge any processing fees for deposits. However, third-party payment providers may apply their own fees.
• Legitimate funds: You must ensure that all deposited funds are legitimately yours and are not derived from any unlawful activity.

Megawin is committed to processing all valid withdrawals promptly and without unnecessary complications. Below are the withdrawal terms and process you need to be aware of:

• Account verification: Your account must have completed full KYC verification before your first withdrawal can be processed. This is a standard security measure to protect your funds.
• Minimum withdrawal limit: The minimum withdrawal amount is RM 50 per transaction.
• Processing time: Withdrawals via DuitNow and e-wallets (Touch 'n Go eWallet, GrabPay, Boost) are processed in under 5 minutes. Transfers to local bank accounts are typically completed within 5 to 30 minutes.
• Account name must match: The name on your bank account or e-wallet must match the name registered on your megawin account. Withdrawals to third-party accounts are not permitted.
• Security check: megawin reserves the right to carry out additional security checks on withdrawals that exceed certain limits or are deemed unusual, in order to safeguard member funds.
• Bonus rollover: Any bonus received must meet the specified rollover requirements before winnings from that bonus can be withdrawn. Rollover conditions are clearly stated on each bonus offer.

Megawin offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the following terms:

• Each bonus has its own rollover requirements, validity period, and eligibility conditions, all explicitly stated in the relevant promotional terms.
• The welcome bonus is available to new members making their first deposit only and may be claimed once.
• Megawin reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to members.
• Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in bonus cancellation and possible account termination.
• Bonuses cannot be converted directly to cash unless the specified rollover requirements have been fully met.
• The megawin VIP Programme grants exclusive benefits to active members including higher withdrawal limits, cashback, and dedicated personal account management.

All games available on the megawin platform — including slots, Live Casino, fish shooting, sports betting, and table games — are subject to the following game rules:

• Final results: The results of all games are final once a round is completed. No appeals may be made against valid game results.
• Technical disruptions: In the event of a technical disruption during an active game, megawin will reach a fair resolution based on system records. In certain cases, bets may be returned to the member's account balance.
• Verified RNG: All games use a Random Number Generator (RNG) independently verified by accredited third-party audit bodies, ensuring every spin is random and free from any manipulation.
• Betting limit: Each game has its own minimum and maximum betting limits, displayed before the game begins. These limits may vary by game and membership status.
• Sports Betting: Sports betting odds are subject to change until a bet is locked in. Bets that have been locked and confirmed cannot be cancelled except under exceptional circumstances as specified in the sports betting rules.

To keep the MegaWin platform safe, fair, and enjoyable for all members, the following activities are strictly prohibited and may result in account termination and forfeiture of funds:

• Opening multiple accounts to circumvent limits or claim bonuses repeatedly.
• Using automation software, bots, or any unauthorised technical tools to play or manipulate games.
• Player collusion in multi-player games such as poker.
• Any attempt to exploit technical bugs to gain an unfair advantage.
• Transferring funds between megawin player accounts without management approval.
• Providing false or misleading information during the KYC process or when communicating with the support team.
• Using the megawin platform for money laundering or any other illicit financial activity.

Megawin takes member privacy and data security seriously. The collection, use, and protection of your personal information is governed by Privacy Policy our detailed.

• All personal data and transactions are protected by 256-bit SSL encryption at all times.
• Megawin will not sell, lend, or disclose your personal information to third parties without your consent, except as required by applicable laws or regulations.
• You are responsible for maintaining the security of your account login credentials. MegaWin will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
• Two-factor authentication (2FA) is available and strongly recommended for all members to enhance account security.

Either by you or by megawin, an account may be terminated under the following circumstances:

• Voluntary termination by member: You may request account closure at any time by contacting our customer support team. Any valid balance in your account will be returned via the original payment method once the security review is complete.
• Self-exclusion: Members who need a break from the platform may apply for a self-exclusion for a set period via the Responsible Gaming.
• Termination by megawin: We reserve the right to terminate any account in the event of a terms violation, fraud, or for legitimate business reasons, with reasonable notice provided.
• Inactive accounts: Accounts inactive for 12 consecutive months may be subject to a maintenance fee in accordance with the policy in effect at that time.

To the extent permitted by applicable law, megawin shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of our platform.
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or third-party actions.
• Betting outcomes resulting from inaccurate information provided by the member themselves.
• Losses arising from unauthorised access to your account due to your negligence in safeguarding your login credentials.

Megawin's total liability to any member under any circumstances shall not exceed the amount deposited by that member within the 30 days preceding the claim.

Megawin reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified of any material changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in circumstances requiring immediate action.

Continued use of the megawin platform after any terms changes take effect will be deemed as your acceptance of the amended terms. If you do not agree with any changes, you have the right to terminate your account before those changes come into effect.

The last updated date of these terms is 1 January 2026. You are advised to review this page periodically to ensure you remain aware of the latest terms applicable to your use.